
Vice President – DevOps | MakeMyTrip
Full Time
Gurugram
We are seeking a Vice President – DevOps & SRE to fill a senior leadership position responsible for driving platform reliability, secure operations, and DevOps excellence across the enterprise. This role integrates site reliability engineering practices with scalable DevOps automation and a robust cybersecurity posture, leading high-performing teams, defining technology strategy, managing infrastructure, and safeguarding systems and data to support business growth and digital innovation.
Key Responsibilities:
DevOps Strategy & Execution:
Lead enterprise-wide DevOps adoption and continuous delivery transformation.
Implement and optimize CI/CD pipelines, infrastructure-as-code (IaC), and cloud-native architectures.
Champion automation in deployment, monitoring, and infrastructure provisioning.
Experience with containerization (Kubernetes, Docker), service mesh, and serverless environments.
Foster collaboration between development, operations, and QA for rapid, reliable releases.
Site Reliability Engineering (SRE):
Establish and lead the SRE function to ensure system reliability, scalability, and performance.
Define and monitor SLAs, SLOs, and SLIs for critical applications and services.
Drive incident management, root cause analysis, and postmortem culture.
Develop and deploy observability strategies leveraging tools like Prometheus, Grafana, Zabbix, or any enterprise tool (e.g., New Relic, Dynatrace, Splunk).
Leadership & Strategic Alignment:
Build and mentor cross-functional teams across DevOps and SRE.
Partner with engineering, product, and business leaders to align technical initiatives with organizational goals.
Develop and manage departmental budgets, tools, and vendor relationships.
Report on KPIs, operational health, security posture, and risk to the executive leadership team.
Qualifications:
Required:
Bachelor’s or Master’s in Computer Science, Engineering, or related field.
15+ years of experience in IT/engineering with at least 5+ years in leadership roles.
Proven experience in implementing DevOps, SRE, and security practices at scale.
Hands-on expertise with AWS, Azure, or GCP; CI/CD tools; and SRE observability platforms.
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