Vice President – DevOps | MakeMyTrip

Full Time

Gurugram

We are seeking a Vice President – DevOps & SRE to fill a senior leadership position responsible for driving platform reliability, secure operations, and DevOps excellence across the enterprise. This role integrates site reliability engineering practices with scalable DevOps automation and a robust cybersecurity posture, leading high-performing teams, defining technology strategy, managing infrastructure, and safeguarding systems and data to support business growth and digital innovation.


Key Responsibilities:


DevOps Strategy & Execution:

  • Lead enterprise-wide DevOps adoption and continuous delivery transformation.

  • Implement and optimize CI/CD pipelines, infrastructure-as-code (IaC), and cloud-native architectures.

  • Champion automation in deployment, monitoring, and infrastructure provisioning.

  • Experience with containerization (Kubernetes, Docker), service mesh, and serverless environments.

  • Foster collaboration between development, operations, and QA for rapid, reliable releases.

Site Reliability Engineering (SRE):

  • Establish and lead the SRE function to ensure system reliability, scalability, and performance.

  • Define and monitor SLAs, SLOs, and SLIs for critical applications and services.

  • Drive incident management, root cause analysis, and postmortem culture.

  • Develop and deploy observability strategies leveraging tools like Prometheus, Grafana, Zabbix, or any enterprise tool (e.g., New Relic, Dynatrace, Splunk).

Leadership & Strategic Alignment:

  • Build and mentor cross-functional teams across DevOps and SRE.

  • Partner with engineering, product, and business leaders to align technical initiatives with organizational goals.

  • Develop and manage departmental budgets, tools, and vendor relationships.

  • Report on KPIs, operational health, security posture, and risk to the executive leadership team.


Qualifications:


Required:

  • Bachelor’s or Master’s in Computer Science, Engineering, or related field.

  • 15+ years of experience in IT/engineering with at least 5+ years in leadership roles.

  • Proven experience in implementing DevOps, SRE, and security practices at scale.

  • Hands-on expertise with AWS, Azure, or GCP; CI/CD tools; and SRE observability platforms.

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